1 reviews | Active since Oct 2020
DONT USE VODACOM THEY DON'T CARE ABOUT CUSTOMER SERVICE ONLY LINING THEIR POCKETS!!!
I am beyond furious that it makes me sick, I cancelled my fiber contact because i moved and could no longer afford it. I cancelled in July for the end of August. But i still have been charged for September fiber and October and NOW NOVEMBER i have been charged R1797 OVER 3 MONTHS, DO YOU THINK I CAN AFFORD THIS. With everything going on . I read all vodacomes terms and conditions to ensure i did exactly to the T what they require i gave more than a months notice for cancellation. But still no help i have open 3 tickets but someone keeps closing them with no resolve or feedback. its been 3 months since i have cancelled my contract I have even phoned in a couple times a week and speak 15 people who promise to help and email everyone involved including ccing there managers in the emails and still no resolve.
WHAT MUST I DO FOR VODACOM TO LEAVE MY BANK ACCOUNT ALONE. Where do i turn for help. because my next step is to block there debtor orders from my account even thou i am still stuck in a LTE contact before i got there fiber. and to get out of that they want R6000 for a device thAT COST R29 a month with only 8 months left on a contract, i am require to pay for all the data over the 8 months for this contract which is R300 pm but i never get the lump sum data, sounds fair!!!!!!!!! Maybe i should just head over to there regional office in Cape Town and throw a fit!!!!!!!!
HOW DO I REPORT SUCH DISGUSTING BEHAVIOUR. YOU SHOULD BE ASHAMED OF TAKING ADVANTAGE OF PEOPLE IN SUCH A HARD TIME FOR MOST.
HOW DO I REPORT SUCH DISGUSTING BEHAVIOUR. YOU SHOULD BE ASHAMED OF TAKING ADVANTAGE OF PEOPLE IN SUCH A HARD TIME FOR MOST.
