JB
Jan B
1 reviews | Active since Sept 2020
15 Sept 2020, 14:05
don't use VODACOM they are useless
I have been struggling from Saturday 2020-09-12 to get my internet reconnect. They just don't give you the correct info and then they take there time to help you even after paying more than what was expected. Now today I can't get throw and they promised to call back but they don't even give you time to answer before ending the call. This is so frustrating
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Vodacom's replyOfficial
16 Sept 2020, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team