Don't use Vodacom if you don't like *****
Without my knowledge Vodacom deducted money for s Waspa for 2 years. I want my money back. I have contacted Vodacom for TWO months now. Phone them daily. First they promised that I would have my money back within 3 days. Then later the back office would pay for 6 months...remember we are nearly talking about R4000. Then I get a reference 1- ********** ********** and within 5 days I would have received a message that my account has been credited. That was 3 weeks ago. I phoned yesterday and a manager Patricia spoke to the back office she would let them pay it in and phone me back...needless to say no phone call no pay in.....just the same message that ref was escalated. Do not deduct my cell phone money this month I will go to the police ...!!!! Just phone me and let me know the money has been credited to my account. You are a bunch of *****s...this is even my 3rd message on Hellopeter. Nobody take charge at Vodacom. As a red advantage customer I advise everybody to go to another network because of this and I also dont upgrade. Guess why???
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking my call. This mater is being attended to. I sent you an SMS with more details.
Thank you for your patience; we apologise for any inconvenience caused.
Regards
Moddy
Good day
Thank you for taking my call. This mater is being attended to. I sent you an SMS with more details.
Thank you for your patience; we apologise for any inconvenience caused.
Regards
Moddy
