JK
Johnny K

1 reviews | Active since May 2020

24 Jul 2022, 16:09

Don't use Vodacom home fiber.

Well don't try and upgrade your home Fiber with Vodacom after I approved my upgrade they have disconnected me now for 5 days. with no service this is what Vodacom does to there loyal customers. I have reported this every day and all I get is they will escalate it.

0
Replies (1)
Vodacom
Vodacom's reply25 Jul 2022, 07:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team