RH
Ray H
1 reviews | Active since Jul 2014
30 Dec 2024, 06:38
Don't use vodacom for fibre. Useless!
Ordered fibre over 2 weeks ago. Installation done on the 24th... Still no internet despite having to send photos and videos and having to follow up myself when told that I will get feedback. Escalations do nothing and management is clearly on the beach.
SR***
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Vodacom's replyOfficial
30 Dec 2024, 07:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2024, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team