XP
Xante P
1 reviews | Active since Feb 2021
06 Nov 2023, 15:55
DONT USE VODACOM FOR CONTRACTS
Please do not use Vodacom I never received my invoices for almost 2 years and now that I wanted to settle my acc I have been paying R200 on data and airtime on a number I dont use at all never heared of it, I have talked to 6 diffrent people where only one was able to assist me a bit. I am so frustrated even with Springs Mall Vodacom instore also no help at all they just said call again tomorrow? we went to Telkom this weekend at eastrand mall and what an amazing and fast service.
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Replies (1)Vodacom's replyOfficial
07 Nov 2023, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2023, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
