OM
Osman M

1 reviews | Active since Nov 2015

18 Dec 2023, 21:44

DONT USE VODACOM FOR APPLE DEVICES, im sitting with a locked phone which is paid UP

4 Weeks and everyone at Vodacom is playing games with me by claiming that they cant provide me with a paid up letter of a phone i got from them. The tricks they play is to get someone to call me just to make me think they are working on my matter, vanish and then send "We cant help you with the information requested". If it was a debt owing to them theyd even have my pants size. DONT USE VODACOM FOR APPLE DEVICES

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2023, 08:01
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team