OP
Ockert P
1 reviews | Active since Mar 2025
03 Mar 2025, 15:52
DONT USE VODACOM FIBRE
This is the worst customer service that I experienced in my life regarding fibre, struggling for multiple weeks now with slow internet between a set timeframe . Vodacom just keep on closing my tickets stating that there is no problem on their side , after multiple screenshots of the speed test. DONT USE VODACOM FIBRE
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Vodacom's replyOfficial
04 Mar 2025, 08:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2025, 08:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team