Don't use Vodacom Fiber

Long story short. All the installations for fiber was done Monday (09-02-2020) and on Thursday (13-02-2020) there is still no internet access. I'm supposed to have use of an LTE ****le while I wait for my fiber internet access. But this ****le is not active and according to Vodacom, I can't have is activated. I am being sent from pillar to post between Vodacom and open serve. I trust every thing is working on open serve side, because the POS led on the ONT is constantly on. Every time I phone Vodacom, the person states he/she is going to do something about this and I must wait 24 hours. Only to find out 24 hours later that there is no record of my call to the fiber support. I've done the trouble shooting 3 times, because every time I call, fiber support states I MUST go through the trouble shooting process, before they can assist me. I have no other option but to cancel this contract and pay al the penalties. I should have done my research better, because i see a lot of people complaining about Vodacom. I advise other people against signing up for fiber with Vodacom.