ML
Micheal L
1 reviews | Active since Apr 2019
10 Jan 2021, 20:05
Dont use the vodacom app
Worst service on the vodacom app I was double deducted for a transaction that continually said failed. Now after phoning the leady says they can only partially refund me. After they deducted the same thing twice. Then the consultant said its all they can do. Dont ever use the vodacom app they just deduct your airtime like they want to. Im so dissipointed. And the interent connection in the northern cape sucks. Just waiting for my contract to end so I can move to another cellphone company.
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Replies (1)Vodacom's replyOfficial
11 Jan 2021, 08:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
