DG
Diven G
1 reviews | Active since Nov 2016
02 Jun 2023, 07:24
Dont upgrade with Vodacom they lie
I decided to upgrade my contract with Vodacom. This was an early upgrade before my full term. I called and placed my order with Vodacom. I specifically asked about my billing. More specifically the debit the additional debit orders. Previously when i upgraded early there was no additional fees but i sought reassurance. I was assured this would be only for one month. Its been that way. I called the call centre to lay my complaint i was on the line for 20 minutes. I want my call recording for my upgrade...
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Diven G's updateReviewer Update
06 Jun 2023, 19:25Vodacom admits they made a mistake. They refuse to honour the agreement. They refuse to give me the call where the information was given. Their solution ok we can pick up the phone. They dont know about treating customers fairly. Based on the information given i sold my phone. I have been debited extra. I bought a new cover and screen guard. What about that Vodacom? Come on Vodacom do better.
DG
Diven G's update06 Jun 2023, 19:25
Reviewer Update
Vodacom admits they made a mistake. They refuse to honour the agreement. They refuse to give me the call where the information was given. Their solution ok we can pick up the phone. They dont know about treating customers fairly. Based on the information given i sold my phone. I have been debited extra. I bought a new cover and screen guard. What about that Vodacom? Come on Vodacom do better.