Dont upgrade if you been with them for years

Item: Vodacom
Rating: 1
Author: Cobus J

Very disappointed in vodacom. Cant upgrade a existing line to the same deal as new contract members. Been a loyal costumer for years, and the same deal wil cost me R150 more per month as to a new costumer.

Now ill cancel my contracts with them and move to a new service provider.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

25 Apr 2025, 14:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Apr 2025, 14:10

Official