PM
Philip M
1 reviews | Active since Mar 2011
14 Oct 2022, 06:57
Don't understand grade with Vodacom!
I didn't want to upgrade, but was made promises by Vodacom to sweeten the deal, so in the end I upgraded. Post upgrade, they're not sticking to their commitments. When calling them, they either put the phone down when they hear what it's about, or never phone back as promised. Don't upgrade with Vodacom! Rather use Cell C or MTN. You'll be better off.
Helpful (0)
Replies (3)0
Replies (3)PM
Philip M's updateReviewer Update
14 Oct 2022, 07:02I mean, don't upgrade with Vodacom!
PM
Philip M's update14 Oct 2022, 07:02
Reviewer Update
I mean, don't upgrade with Vodacom!
Vodacom's replyOfficial
14 Oct 2022, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2022, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PM
Philip M's updateReviewer Update
18 Oct 2022, 10:15Hi there, I didn't ask for it to be reversed....also, please can I have more information on the status and charges?
Am I back on month-to-month? Are the exact same bundles and discounts loaded as before? What billing will be charged to me? Please call me to explain.
Am I back on month-to-month? Are the exact same bundles and discounts loaded as before? What billing will be charged to me? Please call me to explain.
PM
Philip M's update18 Oct 2022, 10:15
Reviewer Update
Hi there, I didn't ask for it to be reversed....also, please can I have more information on the status and charges?
Am I back on month-to-month? Are the exact same bundles and discounts loaded as before? What billing will be charged to me? Please call me to explain.
Am I back on month-to-month? Are the exact same bundles and discounts loaded as before? What billing will be charged to me? Please call me to explain.