Dont try and order your contract/phone online - avoid vodacom

Tried to purchase a new phone on a 1000 per month contract. The phone never arrived, and could not get a single human being to assist me in understanding why, they shifted me between RAM the courier and back to vodacom, mostly to their useless chatbot. In the end have cancelled the order and still havent gotten feedback as to whether the cancellation even worked. But in any case the phone is never going to arrive and the contract wont be initiated as they are literally too useless to achieve that.