JD
Jackie D
1 reviews | Active since Aug 2020
19 Aug 2020, 08:33
Don't trust Vodacom - they do not give you internet connectivity ever!
Terrible signal from Vodacom, despite having a booster installed. Even when phoning their technical department, tomorrow you have the same problem. We have been struggling with them for years and we are not allowed to get out of contracts, even though they are not providing their side of the deal. Their wifi ****le is useless. The other day I was told we can't even get out of my dad's contract (and he has died!), no Vodacom says we should give it to another person. They take advantage of normal people, seems the only way to ever get anywhere is to get a lawyer to end your contract. Severely disappointing.
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Replies (1)Vodacom's replyOfficial
19 Aug 2020, 09:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Aug 2020, 09:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
