Dont trust Vodacom

I have been overseas for several years and renting out my property.

January this year I cancelled my fibre service, giving them 45 days notice (month to month, my 2 year contract ended ages ago)

March they billed me and I queried again, the same person, Heather Janse Van Rensburg, confirmed my account has been closed and credited

Since then I havent had any debit orders, so I assumed the matter to be over.

Today I received a "final letter of demand" and a threat of debt collectors for an amount owing which was *****ULENTLY debit ordered AND NEVER PAID BACK after my account has been credited and "closed"