DON'T TRUST - TOWER FAULTS NEVER REPAIRED
Whether you're choosing a service provider, or about to upgrade your account with Vodacom, NEVER TRUST VODACOM. All goes well while the tower you are using for signal is in good repair, but if it fails and needs repair, your signal ends there. THEY DO NOT REPAIR THEIR TOWERS. We have been waiting for a repair for 6 months! 6 month's ago the signal began to fail, and continued to deteriorate until there was NO SIGNAL. The whole community has been let down. Students and business owners and professionals are as a result losing money and profit while paying contracts.
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Replies (1)Vodacom's replyOfficial
05 Jul 2025, 16:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jul 2025, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
