SH
Sabelo H

1 reviews | Active since Mar 2019

13 Apr 2022, 15:01

Don't take vodacom contracts

Contract ended in October 2021, I was debited November and December. I reversed both payment as it's stipulated that contract ends in October, and nothing was communicated to me that I must call in to cancel and was never advised when I took that contract.

Now I'm being pestered everyday that I owe something outside my contract. Vodacom is pathetic, I need my contact details out of your system, and to anyone considering taking a contract with them goodluck. Don't sign up with this network operator. They're the worse.

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2022, 20:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team