ZM
Zoe M

1 reviews | Active since Jun 2024

19 Nov 2024, 10:10

DON'T TAKE OUT VODACOM FIBRE IF YOU ARE TOLD ITS MONTH TO MONTH

Can someone please assist where to report Vodacom other than here on hello Peter I'm being told to pay R17000 for services I did not even make use of installation was done on the 13th I was told it's a month-to month when I called on the 14th I'm told it's a contract asked them to cancel now I'm being told that

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Replies (1)
Vodacom
Vodacom's reply19 Nov 2024, 12:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team