MM
Mosibudi M

1 reviews | Active since Apr 2024

08 Apr 2024, 08:30

Dont take internet contract with vodacom if you dont want stress

I honestly don’t know if the aim of vodacom was to destroy me or jus make my life a living hell. 1st they I complain about their hell hole service they are providing me they close the ticket without getting back to me

2nd; I set the debit order with them, they will debit a month they feel like they want to debit! I left money in the account for them to debit coz when I pay they will debit my money I will left with nothing but then bona they decided not to debit now my credit score is affected with missing payment from them

Tell me how am I supposed to continue to work with network that cant even send team’s message and you debited my money after I paid since you dont debit when you want to? So now the mission is to actually get me fired? I have been calling them for the past 4months and no solution!

Does anyone know how to terminate my contract without paying that 60% coz I honestly can’t continue living like ?

0
Replies (2)
Vodacom
Vodacom's reply08 Apr 2024, 10:00
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
MM
Mosibudi M's update15 Apr 2024, 10:18
Reviewer Update
As per whose discussion? The urgent who called and tell me that I have to check with my back why they debit when they want?

What about the wifi I pay and cannot connect???