CC
Cynthia C
1 reviews | Active since Nov 2019
18 Nov 2025, 09:22
Dont take anythinh from vodacom!!!
If i could give them nothing i would. I did an upgrade online but on delivery a wrong number was sent an otp. I have been calling back and forth no help. I ask to speak to a supervisor they are never available. I want to cancel everything!! My entire account, what a horrible experience!!
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Vodacom's replyOfficial
18 Nov 2025, 10:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Nov 2025, 10:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team