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Izolda O

1 reviews | Active since Aug 2018

01 Apr 2021, 11:40

Dont take a vodacom contract out

I was signed up for a contract renewal I NEVER AGREED TO. I called to cancel everything but the consultant signed me up for a 2 year contract ANYWAY. I have called in FOUR TIMES TO CANCEL, just to be told today that there is an existing contract on my name. WHAT IS GOING ON WITH YOU?????? Its ******* to sign people up without their consent. And then i still struggle, CONSTANTLY AND GET DEBITED To get this cancelled.

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Replies (1)
Vodacom
Vodacom's reply01 Apr 2021, 13:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team