SM
Salome M

1 reviews | Active since Aug 2013

25 Feb 2026, 15:00

DONT take a contract with vodacom no matter what

Vodacom Contracts is a **** and this is exactly why i will never take another contract with them. My contract ended on the 25 January 2026, I called to cancel my contract the cancellation was successful, they were supposed to debit for the last time on the 25th January which they didn't. I wasn't aware of that until Mid February when i received an automated call to say my account is in arrears. Today i go on the App to pay my balance i find the outstanding amount at +R900 i contact their call centre and i ask why was my account not debited on the 25th to my surprise Im told i didn't accept the Mandate to debit, Bathong! since when am i suppose to give you that when you have been debiting all these months and why don't i know about the mandate im suppose to give you, but it gets better now i am charged +R300 for invoicing. Invoicing for what? Apparently i agreed that they should invoice me. When did i agree to that? People do yourself a favour NEVER take a contract with Vodacom when they can't have a monthly repayment at the end of your contract they will find ways to suck you dry. If you already have a contract with them at the End of the contract cancel your contract and disconnect that sim card they are a ****. I had a contract with Telkom before i never experience this none-sense

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