Don’t subscribe to Vodacom fibre!!!!!!!!!!!

I have never received such a terrible service in my entire life, from requesting an installation to utilisation of VODACOM’s fibre. It’s getting to a point where it starting to affect my work. I have requested cancellation, that on its own is another challenge. I have logged multiple SR’s in the last 2 months, no one was sent to physically check the fibre connection, no one has called to follow up on the SR’s. I only got through to someone who was supposed to help with cancellation of this service which again Vodacom is not even bothered to follow up on. I’m beyond disappointed with their service. If this was for personal use I would to some extend be accommodating but now I’m talking about my livelihood! 😡