CM
Cindy M

1 reviews | Active since Sept 2019

17 Aug 2022, 13:13

Don’t sign with Vodacom!!!!!

Terrible terrible terrible service!!! No matter what you do, don’t dare get a fibre line with Vodacom. I cancelled my fibre contract in May, Now in August, My credit score shows I owe Vodacom. I paid anyway cause I want a clear credit report but Vodacom is to send clearance certificate. I spend about 1/2 hours everyday speaking to different consultants with no help. Don’t get a contract with Vodacom, you’ll live your life to regret it!

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2022, 13:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team