PH
Peter H
1 reviews | Active since Aug 2019
03 Dec 2023, 12:02
Don’t sign up stop orders with Vodacom
I cancelled my fibre line on 16 October as I was relocating overseas. I asked to cancel my stop order I received confirmation of cancellation from Vodacom.
01/12 stop order went through again, nobody responds to Emails.
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Vodacom's replyOfficial
04 Dec 2023, 09:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team