AS
Annelien S

1 reviews | Active since Aug 2014

25 Nov 2020, 23:19

Don't sign up for Vodacom fibre

Very disappointed in Vodacom Fibre. Every day periods with no connection. I would rather cancel my fibre with Vodacom and go back to DSL which gave me no problems. Finding support after 10 PM from Vodacom Fibre is a useless battle. I've been a loyal Vodacom customer for many years but this fibre is driving me up the walls. If anyone consider installing Vodacom Fibre, please think twice. I wouldn't recommend it. Nothing but frustration at least once or twice a day. Definitely not worth the money being paid!

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Replies (1)
Vodacom
Vodacom's reply26 Nov 2020, 06:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team