DH
Donovan H

1 reviews | Active since Feb 2021

18 Feb 2021, 11:13

Don't sign up for Vodacom fiber

Gave notice of relocation of fiber 3/12/2020. Have been in the new property from 1/1/2021 and almost end of Feb with not a day of fiber. Quick to take the money though, and at a premium price. The last 10 days has been to activate the service which is a joke. Line installed, router in place, someone literally have to push a few buttons but no one could be bothered. So many fiber companies around, don't make the Vodacom mistake.

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Replies (1)
Vodacom
Vodacom's reply18 Feb 2021, 14:29
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team