1 reviews | Active since Jun 2012
Don't Sign contracts as they don't honour what they say
we have been customers of Vodacom since the day they started We have many contracts with them we renewed contracts in April and were promised unlimited minutes and sms with 30 gigs data per month we realised that data was getting finished very quickly we only checked everything in November as we went through a bit of a hectic time with covid when we brought it up with them , the person who we spoke to about the deal did not respond and someone else came into the picture , we insisted on cancelling all our contract but they pushed to fix everything and give us even more when we agreed towards the end of November and they said all will be sorted by 1st December we said that was ok lets move forward
come 1st December the bill us double of our normal contract we are trying hard to sort this out and have decided to cancel the first 5 contracts with them and a lot more to follow
they have breached the contract by not honouring what they promised we have all correspondence in writing and are now awaiting them to cancel
still no response from Vodacom
we sent cancelation e mails a few times not even a reply or acknowledgment
ridiculous service from a publicly listed company
they love debiting accounts
still no response from Vodacom
we sent cancelation e mails a few times not even a reply or acknowledgment
ridiculous service from a publicly listed company
they love debiting accounts
