BR
Barry R

1 reviews | Active since Nov 2014

27 Feb 2023, 08:18

Don't sign a deal with the devil

I would never recommend Vodacom to anyone, everywhere I go I will make it my life mission to inform people how ******** and *********** Vodacom is, I'd rather sign a contract to sell my soul before ever signing anything related to Vodacom again. It's been over a year since I've had anything to do with Vodacom and they are still opening enquiries on my name and adding enquiries on my credit report, and whenever I call them to find out why they doing this or what is going on I'm being told they cant help me because my account is up to date and I dont have any vodacom contracts so they cant help me, I've opened so many enquires and till this day nothing gets done, all I can do is sit here and watch my credit score decrease every other month because vodacom refuses to help me because I dont have a contact with them and they just wont leave me alone!!!!!

0
Replies (2)
Vodacom
Vodacom's reply27 Feb 2023, 10:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team 
BR
Barry R's update14 Mar 2023, 12:47
Reviewer Update
It has been 11 days and still nobody contacted me. Nobody has gotten back to me, and I still dont know where I stand with this query. Has this been resolved? Will vodacom stop opening enquiries on my name?