BM
Bongi M

1 reviews | Active since Oct 2024

26 Feb 2025, 09:55

Don’t sign a contract with Vodacom

One thing Vodacom will do consistently is disappoint you. Last year I filed a complaint against one of their employee (in lifestyle Tzaneen Vodacom) regarding my contract, they did not fix the problem instead they **** about taking it up to management then cancelled the whole thing. Yesterday I check my data bundles and it says I have a 20GB contract but the last time I checked I had a 30GB contract (day) and 20GB (night). I will never have a contract ever again with Vodacom and I’m also letting my friends and family know how you guys operate.

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Replies (1)
Vodacom
Vodacom's reply26 Feb 2025, 10:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team