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Bongi M
1 reviews | Active since Oct 2024
26 Feb 2025, 09:55
Don’t sign a contract with Vodacom
One thing Vodacom will do consistently is disappoint you. Last year I filed a complaint against one of their employee (in lifestyle Tzaneen Vodacom) regarding my contract, they did not fix the problem instead they **** about taking it up to management then cancelled the whole thing. Yesterday I check my data bundles and it says I have a 20GB contract but the last time I checked I had a 30GB contract (day) and 20GB (night). I will never have a contract ever again with Vodacom and I’m also letting my friends and family know how you guys operate.
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Replies (1)Vodacom's replyOfficial
26 Feb 2025, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2025, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
