WM
Warren M

1 reviews | Active since Oct 2015

05 Feb 2025, 07:38

Don`t send in your phone here for repairs.

I sent in my repairs to Vodacom in Sandton Mall, I was told the parts were on back order but should be delivered within the week this, it is now over a month and if I didn`t have a spare phone to use what could I even be able to do as no one would be able to contact me or even respond to work emails this is absolutely appalling service.

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Replies (1)
Vodacom
Vodacom's reply05 Feb 2025, 08:05
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team