Dont Rica with Vodacom...app is broken and so is customer service.

Tried something simple. All I wanted was to add a new number to the 4 I have in my main profile already. Eventually got the Sim. Installed it in spare phone...need to Rica. Call Vodacom....took 15 minutes to get to speak to a human. Advised use the app to Rica. 2 hours later the app refuse to read my ID, Not ID card/green ID, Image blown up on 28" monitor to the size of a watermellon....still says number dont matched what was entered. Called Vodacom again. Waited again agent says I must go to s store...asked for a manager as this is a simple task. Said the same. I said if I need to go to a store...I will not get a vodacom nr but change to MTN....so be it.