DONT RECOMEND VODACOM!!!!
I have never EVER experienced such poor service from such a big institution they ONLY have one email address to log anything complaints etc. Being sent from pillar to post having to call daily just to be told something new everyday by a different consultant ......and it's day 2 NOTHING SOLVED and POOREST OF POOR communication .......Very Very distasteful.......so many calls and not helped yet , calls are recorded no manager to speak to
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Replies (1)Vodacom's replyOfficial
19 Jul 2023, 07:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jul 2023, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
