RS
Reeza S
1 reviews | Active since Jun 2019
05 Oct 2022, 13:42
Don’t port your number to Vodacom, it’s like pulling teeth
I have decided to port my number to Vodacom. 3 days later, loss of business due to the port not being done correctly leaves in the balance. Reached out the call centre for assists with porting. Went to store on 2 occasions. Promises were made, and here I sit. No network. No I have been sent to the Apple Store, meantime I have used this brand for most of my life. No accountability, absolutely 0
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Replies (1)Vodacom's replyOfficial
05 Oct 2022, 14:10 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Oct 2022, 14:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
