RS
Reeza S

1 reviews | Active since Jun 2019

05 Oct 2022, 13:42

Don’t port your number to Vodacom, it’s like pulling teeth

I have decided to port my number to Vodacom. 3 days later, loss of business due to the port not being done correctly leaves in the balance. Reached out the call centre for assists with porting. Went to store on 2 occasions. Promises were made, and here I sit. No network. No I have been sent to the Apple Store, meantime I have used this brand for most of my life. No accountability, absolutely 0

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2022, 14:10
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team