LS
Lee-michael Smith
1 reviews | Active since Oct 2019
22 Oct 2019, 17:14
Don't not get fibre with Vodacom!
DO NOT GET FIBRE WITH VODACOM. been without wifi now for the last two months of my contract. contacted them more than 13 times. Did not renew the contract at the end of August, tried to get WiFi with another service provider only to find out Vodacom haven't released my address yet, they will only do so by December. Pathetic.
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Replies (2)
Vodacom's replyOfficial
23 Oct 2019, 07:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Oct 2019, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Nov 2019, 15:43Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards, Consumer Website Team
Vodacom's reply04 Nov 2019, 15:43
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards, Consumer Website Team