DR
David R

1 reviews | Active since May 2015

29 Dec 2021, 14:03

Don’t move across to vodacom

If there was minus stars that’s what Vodacom would get. They are so useless. I went into vodaworld to port my current Mtn number to Vodacom and it’s been one long and frustrating process. Considering I’m a potential new customer, Vodacom doesn’t care one iota about service. Porting request submitted in store, received an sms to say it had been approved, go back to store and what do you know? Nothings been done. Called Porting services. No record. Called vodaworld. Can’t help. And was told she couldn’t continue with signing me up Until number had been swapped over. My word, what a mission. Vodacom, you are beyond use,Ed’s and so not wanting new customers. A piece of string between two cans is a much better network than you.

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Replies (1)
Vodacom
Vodacom's reply30 Dec 2021, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team