1 reviews | Active since Sept 2018
DON'T LET VODACOM DO THIS TO YOU!
We took a two year UNCAPPED wifi contract on 23 November 2022. All that had to be done was vodacom keep their end, and I keep mine . I get an email from vodacom on 14/02/2023 about "FAIR USAGE", stating that if I go beyond 400gigs, they will cut my speed, and if I go more than 600gigs they'll disconnect me, and if I want to connect thereafter I will have to pay an extra amount to buy data.
My contract is uncapped. Nobody told me anything about a fair usage policy! If they did, I would have went with someone else! Being a vodacom customer for over 15 years, I chose to take the contract with them, hoping for simplicity. That's not what I got! I got dishonest people!!! If they couldn't afford to offer that special; they should not have!
Which "honest" people tell you to jump on a plane going to a certain destination, then change the destination mid air? People hijacking the plane! Which honest people offer you water, and give you poison to drink? Heartless people! Which honest people say take your contract with us because you are safe in our hands, and then rob you? VODACOM.
How do we know that they won't manipulate the data to make it seem that we are using more, so that they can make a quick buck. They stooped so low to change the rules of the deal after the contract was signed, who knows how much lower they can go?
Vodacom need to either honor their word, or release my from my contract because upon signing my contract this was not agreed upon. I am paying for uncapped, because uncapped is what I wanted, uncapped is what was advertised, and uncapped is what I signed for!!!!!!!!!!!!!!!!!!! And in a +/- ten page contract that has to be signed in the store, nobody alerted me to any fine print stating anything about "Fair data usage"
We took a two year UNCAPPED wifi contract on 23 November 2022.
All that had to be done was vodacom keep their end, and I keep mine . I get an email from vodacom on 14/02/2023 about "FAIR USAGE", stating that if I go beyond 400gigs, they will cut my speed, and if I go more than 600gigs they'll disconnect me, and if I want to connect thereafter I will have to pay an extra amount to buy data.
My contract is uncapped. Nobody told me anything about a fair usage policy! If they did, I would have went with someone else! Being a vodacom customer for over 15 years, I chose to take the contract with them, hoping for simplicity. That's not what I got! I got dishonest people!!!
If they couldn't afford to offer that special; they should not have!
Which "honest" people tell you to jump on a plane going to a certain destination, then change the destination mid air? People hijacking the plane!
Which honest people offer you water, and give you poison to drink? Heartless people!
Which honest people say take your contract with us because you are safe in our hands, and then rob you? VODACOM.
How do we know that they won't manipulate the data to make it seem that we are using more, so that they can make a quick buck. They stooped so low to change the rules of the deal after the contract was signed, who knows how much lower they can go?
Vodacom need to either honor their word, or release my from my contract because upon signing my contract this was not agreed upon. I am paying for uncapped, because uncapped is what I wanted, uncapped is what was advertised, and uncapped is what I signed for!!!!!!!!!!!!!!!!!!!
And in a +/- ten page contract that has to be signed in the store, nobody alerted me to any fine print stating anything about "Fair data usage"
Posted on the 14/02/2023
Also called customer care on the 14/02/2023- 17:15 spoke to a consultant named Patricia. Patricia promised me a call on the 15/02/2023 to discuss any issues I may have. Today is the 17/02/2023 and I have not received any phone call. Are VODACOM working on another ********* way out???
We took a two year UNCAPPED wifi contract on 23 November 2022.
All that had to be done was vodacom keep their end, and I keep mine . I get an email from vodacom on 14/02/2023 about "FAIR USAGE", stating that if I go beyond 400gigs, they will cut my speed, and if I go more than 600gigs they'll disconnect me, and if I want to connect thereafter I will have to pay an extra amount to buy data.
My contract is uncapped. Nobody told me anything about a fair usage policy! If they did, I would have went with someone else! Being a vodacom customer for over 15 years, I chose to take the contract with them, hoping for simplicity. That's not what I got! I got dishonest people!!!
If they couldn't afford to offer that special; they should not have!
Which "honest" people tell you to jump on a plane going to a certain destination, then change the destination mid air? People hijacking the plane!
Which honest people offer you water, and give you poison to drink? Heartless people!
Which honest people say take your contract with us because you are safe in our hands, and then rob you? VODACOM.
How do we know that they won't manipulate the data to make it seem that we are using more, so that they can make a quick buck. They stooped so low to change the rules of the deal after the contract was signed, who knows how much lower they can go?
Vodacom need to either honor their word, or release my from my contract because upon signing my contract this was not agreed upon. I am paying for uncapped, because uncapped is what I wanted, uncapped is what was advertised, and uncapped is what I signed for!!!!!!!!!!!!!!!!!!!
And in a +/- ten page contract that has to be signed in the store, nobody alerted me to any fine print stating anything about "Fair data usage"
Posted on the 14/02/2023
Also called customer care on the 14/02/2023- 17:15 spoke to a consultant named Patricia. Patricia promised me a call on the 15/02/2023 to discuss any issues I may have. Today is the 17/02/2023 and I have not received any phone call. Are VODACOM working on another ********* way out???