1 reviews | Active since Oct 2017
Don't know how to do their job
I upgraded my data contract. When it was activated, they upgraded my voice contract instead. Now it's my problem to get everything fixed, and it seems that no one is willing to help me. I've been transferred from one department to another and no one knows whats going on. Now I have a contract where I'm supposed to get airtime, but I get data instead.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team