Dont know, didn't get mail, computer illiterate!!!

In response to my complaint re the turn around time to be served at Vodaworld Midrand (I waited ONE HOUR AND FORTY minutes for my ticket to be called!!) as well as the exorbitant quote to fix my phone, the response the first time from Vodacom was: \The manager I send e-mail to investigate your complaint said he DIDN'T RECEIVE my e-mail!""; don't have a record; don't know....do YOU; the customer have your ticket;we cant find ANYTHING!\"" VODACOM you have got to be joking - are you illiterate"