1 reviews | Active since Sept 2017
DON'T JOIN VODACOM FIBRE, IT'S USELESS AND THEIR SUPPORT STAFF
I signed up for Vodacom fibre back in March, which was only installed early June and only activated mid June. Early July I lost connection to date I still don't have internet that I have to pay for. I've been calling using my airtime, buying data to work from home due to the poor service that I get from Vodacom. They keep on making empty promises about the following day it will be escalated and sorted out but it never is. I'm worried that when I check the usage on the app it shows that I'm using data everyday even though I have no internet. I just need to change the internet service provider, I cant carry on with unreliable internet as I'm working from home and the kids will be learning from home full time from next week. My advice to prospective Vodacom fibre customers, don't even try it it, it's useless and their support staff.
