Don’t hold your breath….no Vodacom consultant will be in touch

Item: Vodacom
Rating: 1
Author: Judy S

When you write a Vodacom complaint on Hellopeter, Vodacom quickly responds that a consultant will be in touch to resolve the issue….this is simply not true….I haven’t heard a thing from a Vodacom consultant and my original issue is still unresolved.

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Replies (1)

Vodacom's replyOfficial

10 Aug 2022, 14:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Aug 2022, 14:25

Official