DON'T GO WITH VODACOM EVER!!!!!

I wrote a BAD review in December about my wifi never working. I got called immediately to see what the issue was. After some investigation turns out that when they connected my wifi in May 2023 they didn't do it correctly. You'd think they can fix it right. Nope. Now they want me to contact sales and get a new contract so that they can load it correctly. Super annoyed but I did what they asked. Guess what. Now they want to charge me a different monthly amount because the contract that I am on is no longer available. So they want to charge me more for their mistake. Obviously, I refused. Now they just don't resolve my issue and we are still experiencing the same old broken wifi that we have experienced since inception in May 2023. HOW CAN YOU CHARGE ME FOR YOUR MISTAKE AND IF I REFUSE TO PAY EXTRA YOU JUST DON'T FIX THE ISSUE? I'm paying through my ears for wifi that doesn't work but because it is on a contract they don't want to cancel so that I can move to a different service provider.