Don't go to VODACOM for a cellphone contract - THEY ARE *****ING MONEY - *****

I am a business customer of Vodacom and have been using there service for so many years.

I am also an IT Architect that understands ***** and what is and what is NOT allowed to take place on your account for billing purposes.

Recently, Vodacom has been adding services /subscriptions to my account WITHOUT MY CONSENT.!! This has been addressed OVER AND OVER however they continue billing me for something I NEVER GAVE THEM PERMISSION TO DO. THIS ACCORDING TO SARB AND PASA IS *****.

I am sick and tired of addressing this problems and am willing to take further action if this is not rectified , even if I have to appear on TV reporting them to Carte Blanch and then listing them as a ********** COMPANY With ALL credit bureaus.

Since the release of smart phones, Vodacom AUTOMATICALLY SUBSCRIBES YOU WHICH IS A PAID SERVICE - I REFUSE TO PAY ......There was no authorization for this and they CONTINUE BILLING ME.,

I expect some answers and a TOTAL REFUND FOR ALL THE MONEYS BILLED to me *******LY .

The subscription VODAFONE LIVE charged EVER MONTH FOR SO MANY YEARS R40.23 is a the deduction off my Red Business Account. I called the call center and informed them and I was told I ACTIVATED THIS SUBSCRIPTION ON MY PHONE........However VODACOM SENDS THE APPLICATION TO THE PHONE ---- I have requested this application to be blocked and NEVER TO BE INSTALLED ON MY DEVICE and they have updates they PUSH to the phone and now it is BACK AGAIN. - So I am the customer and I am at fault?????

THIS IS *******. As a customer that has NOT REQUESTED FOR THIS and DOES NOT WANT THIS MUST BE REMOVED from my account and my other devices that is linked to VODACOM and I want the refund for all the months this money has been ****** from me .

The merchant is NOT ALLOWED TO BILL A CUSTOMER IF THAT CUSTOMER HAS NOT GIVEN THEM A MANDATE TO DO SO. THEREFORE THIS IS *****. look up Authenticated Collections which was governed by SARS and PASA.

I expect this to be rectified and I want to know WHO IS RESPONSIBLE IN DOWNLOADING THIS TO MY PHONE AS I AM unable to uninstall this , it just gets updated again and re-installed.

I want answers and I don't understand why you do NOT CARE when your VIP Business Customers STATE I DO NOT WANT THIS SERVICE.....and am ignored.

Should this NOT be resolved I will go to another service provider and then take this matter to highest authorities and ENSURE I AM HEARD.

TOTALLY UNACCEPTABLE!!!!!