Don’t get Vodacom to do your Fibre in your area - Get Vox

We were so happy that we were going to get Fibre in our area that we then moved in - but never have I ever been this disappointed!!

Vodacom service is shocking!! We work & the children go to school from home, so we rely heavily on our Fibre! But the issues are legio!

When the Fibre is working - it fluctuates the whole time, which means when it runs through the boosters it sometimes disconnects them - this will result in my children missing parts of their classes.

If that is not enough we are down at least once a week, sometimes twice a week (usually over weekends) and they take more than 8 hours to fix it!

It’s just shocking, even the poor consultants are at their wits end - they say there are some areas that out for days & Vodacom does nothing about it!

Where we use to stay, Vox did the Fibre installation in the area and we were with them! Can’t explain how happy we were, they were so cost effective & brilliant service the couple of times in 3 years that we were battling it was fixed in less than an hour.