Don't get Vodacom Insurance!

Item: Vodacom
Rating: 1
Author: Riaan R

I paid R340-00 p/m for the last 3 years for the Comprehensive Insurance Package. My phone was damaged during an update. After a month of going back and forth between the repairs department and insurance department they rejected my claim. The consultant are rude and sometimes you wait up to an hour to get through. Probably the worst insurance company.

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Replies (1)

Vodacom's replyOfficial

13 Sept 2022, 13:56

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply13 Sept 2022, 13:56

Official