DON'T GET VODACOM FIBER!!!

I have logged a ticket with Vodacom fiber on the 30th of December regarding a broken cable at my house. I even whatsapped pictures to the agent. After NUMEROUS follow up phone calls and even a complaint on Hellopeter, my cable is still not fixed. It is now 24 days later.

Everytime I call, I speak to a new agent and every time they say they will make sure a technician calls me, but not a single technician called me yet.

Then there was an outage in my area and when I called again the agents refered to the outage as being the problem, which it wasnt.

Here and there someone will call me to follow up if the cable has been fixed and then promises that it will be fixed by tomorrow, but then, just like every other time, nothing happens. Gosh, I give up, really.