DONT GET VODACOM FIBER

A few months ago I got the Vodacom Interim access while they were busy with the infrastructure in my area. On 26 April 2019 my Fiber ONT box was installed and I was told to contact Vodacom to activate my service. I contacted Vodacom and was informed that my router would have to be "remotely configured" as it is set to LTE for the purposes of the interim access. On 1 May 2019, I logged a service request with Vodacom's ********** Fiber Support. After cutting of my interim access at the end of May and after making exactly 18 calls to the ********** number and following up, it does not seem that Vodacom knows how to sort out this issue. I have been without any internet at my business for 12 days which has cost me R200 per day to buy mobile data to use my phone as a hot spot. I have attempted to go through the social media channels via Vodacom and Twitter but I have only received empty promises of "the Team Leader will get in touch to assist you further". It seems the Team Leader is very busy because its been 40 days. After I requested to cancel the contract I was informed that I can not do that