MB
Mercia B

1 reviews | Active since Jul 2022

31 Jul 2022, 08:25

Don’t get Vodacom account

I was four times in store in Vereeniging, to try and sort out a problem on account. They un lawfully debit my account with R3606.46 in August 2020 for 100 MB data . The store manager was very helpful but escalated this problem to Head office , with no success. The Vodacom staff suggested i must make use off Halo Peter Please HELP

0
Replies (2)
Vodacom
Vodacom's reply31 Jul 2022, 09:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MB
Mercia B's update31 Jul 2022, 10:47
Reviewer Update
See i to believe , sort out the problem don’t call me , you got all the info and details on my account ,