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hendrik R

1 reviews | Active since Aug 2012

18 Jan 2017, 21:02

Dont get sms when data is depleted

<p>Lately I dont get a sms from vodacom telling me my data bundle is about to be depketed or are depleted.twice this week I used my airtime since my data was depleted.First it was about R30 on monday and today about R60.it really cant go on like this.I cant look at data balances everytime i, want to go on the internet.this is really not fair.</p>

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Replies (1)
Vodacom
Vodacom's reply19 Jan 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team